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Introduction

Greater London has five different schemes in place:
The Congestion Charging Scheme (CS) (since February 2003), a Low Emission Zone (LEZ) (since 4th of February 2008), the London Lorry Control scheme (since 1985), the London Coaches scheme and the London Safer Lorry Scheme (since 1 September 2015).


A new, additional cost: the
Emissions Surcharge will be active from 23. October 2017 in the Congestion Charge area.

Dates and details
Coach Ban Areas:
Some London boroughs have ‘Coach Ban Areas’ to protect residents from the impact of coaches on unsuitable streets. Announced by road signs.

Parking regulations:
- From 18:30 - 08:00 no coach parking on the street in most areas. This regulation is relaxed between 18:30 and midnight if you are parked in a coach bay where parking is free.
-no double parking
-If your hotel does not have off-street parking, you should take your coach to an off-street coach park
-for an interactive coach parking map see here.

Engine has to be turned off when parked.
Drivers must stay with their vehicles at all times

Red Routes
(TLRN) -with double red lines where no stopping is allowed at any time
-with single red line with restricted operational hours, see the local signage for details
-with Red Route bus stops for set down/ pick up only

Yellow Routes
(borough owned routes) -with double or single yellow lines where set down and pick up is allowed, however activity must be taking place. Some London boroughs allow an observation time, however this does not apply when loading restrictions are in force.
-with Yellow Route bus stops where set down and pick up is prohibited at all times

Special arrangements

General
A number of locations including Madame Tussauds, Shakespeare’s Globe Theatre, Tate Modern, Natural History Museum and some hotels on Cromwell Road have 20 minute set down/pick up bays outside or nearby.
Look for the roadside notice signs.

Buckingham Palace
Coaches may set down on Buckingham Gate south side and pick up on Grosvenor Place behind Buckingham Palace. Drivers must not park or wait at either location.
London Eye/Aquarium/Dungeon
A free coach permit system applies for these venues. Permits are issued by Merlin Entertainments Group. Call +44 (0) 871 282 9280 for details. Coach bays are located on Belvedere Road.
River Thames
Coach set down, pick up and parking bays are located close to many of the central London river piers:
• Bankside Pier - use parking and 20-minute coach bays located on Southwark Bridge Road
• Blackfriars Pier - use 20-minute coach bays located on slip road from Blackfriars Bridge to Victoria Embankment
• Embankment Pier - use set down, pick up and parking bays on Victoria Embankment
• London Bridge Pier - use 20-minute bays located in English Grounds
• Millbank Pier - use parking or set down, pick up bay on Millbank
• Tower Pier - use Tower Hill coach park
• Westminster Pier - use set down, pick up and parking bays on Victoria Embankment
The Royal Parks
Coaches are banned unless displaying a ‘Drive Through Permit’ which may be pre-purchased direct from the Royal Parks. For further information call 0300 061 2350 or go The Royal Parks to get a permit.
St Pancras International
You can access Coach Road from Pancras Road, but space is limited and you are advised to pre-book. Please email to This email address is being protected from spambots. You need JavaScript enabled to view it. or call +44 (0) 207 843 4261.
For pick up, you will not be allowed into the coach area before the train you're meeting is due to arrive. Give marshalls the train ID and you'll be directed to a bay.
Shaftesbury Avenue
(Piccadilly to Charing Cross Road) Two dedicated coach bays located on the westbound side permit setting down and picking up of passengers.
Theatres
It is vital that drivers do not arrive to pick up until at least 10 minutes after the show has finished. Because shows finish at various times, drivers who arrive early could prevent other groups from being picked up.
Coaches must not set down or pick up on Aldwych. Coach bays are available on Kingsway allowing coaches to park for up to four hours off-peak (£4 per hour) 10:00-16:00 and 19:00-00:00 daily. Coaches may set down and pick up passengers only in the Kingsway bays outside these times.
The O2
Parking is available for up to 67 vehicles with overnight parking options. Prices are from £10 to £42. Free parking for Thames Clippers Park and Glide passengers (conditions apply).
Visit the O2 website or call +44 (0) 20 8463 6718.
Tower of London
There are 15 minute free set down or pick up bays in the Coach Park in Lower Thames Street. Limited paid parking in the daytime is available with more spaces overnight.
Victoria Coach Station
Limited overnight parking is available but must be pre-booked. Read information about departure charges or call +44 (0) 20 7027 2531 (TfL call charges).
Victoria Green Line Coach Station
Overnight parking (Westminster City Council Pay by Phone) is available on the offside of Bulleid Way, 20:00-08:00 only. There is a £10 flat rate. Coaches must not block nearside coach stops.
For information about departure charges and limited daytime parking availability, call +44 (0) 7831 658 479.
Westfield (Stratford City)
Two set down and pick up bays are provided free of charge on Montfichet Road. Coach parking is available when booked in advance. For more information, visit the Westfield website or call +44 (0) 20 8221 7308.
Westfield (White City)
Two set down and pick up bays are provided free of charge on Westfield Way. Limited pre-booked parking is also available. Visit the Westfield website or email This email address is being protected from spambots. You need JavaScript enabled to view it.. Coaches must not use White City Bus Station.
Westminster Abbey
Coaches may set down on the Abbey forecourt (The Sanctuary) for a small fee. Additionally, nearby coach parking bays are available in Horseferry Road, Tothill Street and Millbank.
Whitehall/Parliament Square
This is a security area and is controlled by the police. No set down or pick up is allowed. Set down, pick up and parking facilities are available on Victoria Embankment.

Coach parks with overnight availability
• The O2, North Greenwich: +44 (0) 208 463 6718
• Victoria Coach Station: +44 (0) 207 027 2531
• Bulleid Way, Victoria: Westminster City Council Pay by Phone system
• Bayswater Road, Notting Hill Gate: +44 (0) 207 563 3000
• New Covent Garden, Vauxhall: +44 (0) 207 720 2211
• Tower Hill: +44 (0) 870 241 7492
• Wembley Stadium: +44 (0) 207 478 9390
• Perivale: +44 (0) 208 601 3555
• Excel Exhibition Centre: +44 (0) 207 069 4596
• Warwick Road, Earl's Court: +44 (0) 207 563 3000


Vehicles affected
Coaches

Note: A coach is legally classified as a bus in the UK and can therefore use restrictions that are ‘except buses’ however where the restriction is ‘except local buses’ or ‘except TfL or LT buses’ these cannot be used.

Type of regulation
Coach ban areas, parking regulations, regulated set down and pick up.

Scheme Boundary
Dedicated coach facilities in London:
London coach facilities

TfL Interactive map:
London coach facilities 2

Road Sign
UK London coach ban London coach no stopping London coach turn off engine London no parking coach

Need to Register?
Yes, for some drive through or parking permits you need to register. See special arrangements.

Are foreign vehicles affected?
Yes, are affected.

Hours of operation
Permanent

Enforcement
By Police, Civil Enforcement Officers and Parking Attendents.

Penalty
Penalty Charge Notice (PCN) Penalties for traffic violations can be £120 or above.

National Scheme
None

Exemptions
None

Local name for the scheme
Coach ban areas, parking restrictions, restricted set down and pick up.

Further Information
More information for coach drivers.
Coach drivers help line: +44 (0) 845 604 0770 (during office hours)
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
ltcoa website

Tourist coach action plan
More information for coachdrivers
To download a copy of the TfL guide to operating coaches in London please click here

City website
London city website
Other measures
Congestion Charge London
If you are bringing a foreign (or Northern Ireland) registered vehicle with nine or more seats to London, please ensure that it is registered for a 100% discount on the London Congestion Charge. See here for further details.
Note!
A coach is legally classified as a bus in the UK and can therefore use restrictions that are ‘except buses’ however where the restriction is ‘except local buses’ or ‘except TfL or LT buses’ these cannot be used.
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